What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve
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- Type：Epub+TxT+PDF+Mobi
- Create Date：2021-04-08 14:54:37
- Update Date：2025-09-06
- Status：finish
- Author：Thomas Wedell-Wedellsborg
- ISBN：1633697223
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Summary
Are you solving the right problems？ If not， reframing can help。
Have you or your colleagues ever worked hard on something， only to find out you were focusing on the wrong problem entirely？ Most people have。 In a survey， 85 percent of companies said they often struggle to frame the right problems。 The consequences are severe: Firms fight the wrong strategic battles。 Teams spend their energy on low-impact work。 Entrepreneurs build products that nobody wants。 Organizations 'solve' problems with new rules that somehow make things worse， not better。 The waste is staggering。 As the management thinker Peter Drucker pointed out， there's nothing more dangerous than the right answer to the wrong question。
The good news is， there is a way to get better。 The key is something called reframing the problem， a crucial， underutilized skill that you can master with the help of this book。 Based on his years of teaching， author Thomas Wedell-Wedellsborg offers a simple， three-step technique—Frame， Reframe， Move Forward—that anyone can use to solve the right problems。 Reframing is not difficult to learn。 It can be used on simple everyday challenges and on the biggest， trickiest problems you face in your business。 In this visually engaging and friendly book， you'll learn from leaders at large companies， from entrepreneurs， consultants， non-profit leaders， and many other successful problem solvers。
It's time for everyone to stop barking up the wrong trees。 Teach yourself and your team to reframe， and growth and success will follow。
Reviews
kushal
，
Fantasying writing。 Each bit is so exciting and helpful: few chapters I had to re read to grasp the concepts。
Teresa
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Excellent book on problem solving。 It helps you to think differently （reframe） when you face a problem。 All those stories shared are very inspiring。 Highly recommend it！https://howtoreframe。wordpress。com/ Excellent book on problem solving。 It helps you to think differently （reframe） when you face a problem。 All those stories shared are very inspiring。 Highly recommend it！https://howtoreframe。wordpress。com/ 。。。more
Łukasz Słonina
，
Very good book about approaching problems in general。 Framing and reframing。 Contains many real life cases。 Many references if you're interested in more reading on this topic。 Very good book about approaching problems in general。 Framing and reframing。 Contains many real life cases。 Many references if you're interested in more reading on this topic。 。。。more
Trang Suwannasilp
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This review has been hidden because it contains spoilers。 To view it， click here。 หนังสือสอนเทคนิคเกี่ยวกับการสร้างมุมมองและไอเดียใหม่ในการแก้ปัญหาหนังสือแนะว่า จริงๆแล้วปัญหาหลายๆอย่างได้รับการแก้อย่างไม่ตรงจุด เพราะการตั้งโจทย์ หรือ Frame กรอบความคิดผิดดังนั้นเวลาแก้ปัญหาไม่ออก หรือ ก่อนจะเริ่มแก้ปัญหา จริงๆแล้วควรมาทบทวนคำถาม และ Reframe ก่อนหนังสือสอนเทคนิคต่างๆในการ Reframe ปัญหาตัวอย่างคลาสสิคที่คุ้นเคยคือ ลิฟช้า 。。。 โจทย์คือ ลิฟช้า เราก็จะหาคำตอบว่า ทำไงให้ลิฟเร็ว แต่ถ้าเรา Reframe ปัญหาเป็น คนเบื่อที่จะต้องรอนาน เราจะมีทางแก้เพิ่มเติมขึ้นมาว่า ทำไงให้รอแล้วไม่เบื่อ ไม หนังสือสอนเทคนิคเกี่ยวกับการสร้างมุมมองและไอเดียใหม่ในการแก้ปัญหาหนังสือแนะว่า จริงๆแล้วปัญหาหลายๆอย่างได้รับการแก้อย่างไม่ตรงจุด เพราะการตั้งโจทย์ หรือ Frame กรอบความคิดผิดดังนั้นเวลาแก้ปัญหาไม่ออก หรือ ก่อนจะเริ่มแก้ปัญหา จริงๆแล้วควรมาทบทวนคำถาม และ Reframe ก่อนหนังสือสอนเทคนิคต่างๆในการ Reframe ปัญหาตัวอย่างคลาสสิคที่คุ้นเคยคือ ลิฟช้า 。。。 โจทย์คือ ลิฟช้า เราก็จะหาคำตอบว่า ทำไงให้ลิฟเร็ว แต่ถ้าเรา Reframe ปัญหาเป็น คนเบื่อที่จะต้องรอนาน เราจะมีทางแก้เพิ่มเติมขึ้นมาว่า ทำไงให้รอแล้วไม่เบื่อ ไม่รู้สึกว่ารอนาน ซึ่งทางออกที่เพิ่มมาคือ ติดกระจกรอบลิฟ ให้คนได้ส่องดูหน้าตัวเอง เทคนิคการ Reframe1） “ระบุปัญหา” ปัญหามีหลักๆได้ 3 แบบ แบบ1 คือ ปัญหาที่เกิดจาก Pain Point คือ แบบนี้ก็ตรงไปตรงมา คือมีปัญหา มีสิ่งที่อยากแก้ ซึ่งเวลาเจอปัญหาแบบนี้ให้ระวัง เพราะเรามักจะกระโดดลงไปแก้เลยแบบ2 คือ ปัญหามี Goal แล้วไม่รู้จะไปถึงมันได้ยังไง ได้แก่ ปัญหาพวกที่มีเป้ายากๆ เป้าที่ท้าทาย แต่หาทางไปไม่ได้แบบ3 คือ ปัญหาจาก Solution คือ เรามี Solution บางอย่างให้ปัญหาหลักแล้ว แต่ทางแก้ยังไม่ดีพอ ปัญหาแบบนี้ยากที่สุด เพราะบางที่เราไม่รู้ว่า ทางออกของเรามีปัญหายังไง และ หลายๆครั้งเราก็โอเคและชอบกับทางออกนี้ จนไม่เห็นปัญหาของทางออก 2） “Reframe”มีหลายเทคนิค ตั้งแต่เริ่มกลับมาค้นแล้วศึกษาในตัว Frame ตั้งแรกเองว่ามีอะไรให้ปรับได้ มีอะไรที่เรายังไม่ได้เข้าใจจริงๆหรือ มองไปนอก Frame เดิมเลย เช่น ลองมองด้วยสายตาของคนอาชีพอื่น ออกไปคุยกับคนนอกสายงานเรา หรือ ลองเขียนเป็น Time Line แล้วดูว่า ก่อนหลังเกิดปัญหามันมีอะไรเกิดขึ้นบ้าง ซึ่งสิ่งที่พบอาจจะทำให้เกิด Frame การคิดใหม่ๆ และ ลองดูสิว่า สิ่งที่ทำให้เกิดปัญหา มันมีปัจจัยภายนอกอื่นอะไรมากระทบบ้าง เทคนิคเปลี่ยน Goal คือการสำรวจดูเป้าหมาย ว่าจริงๆเราต้องการอะไรกันแน่ เราอาจจะลองเปลี่ยนเป้าหมายไปเลย หรือ หาทางใหม่ในการแก้ปัญหาเทคนิคเปลี่ยนรูปประโยค โดยเอาคำว่า ฉัน （I） ออกไป คือ ปรกติเวลาคิดถึงปัญหา เรามักจะมองในมุมของเรา แต่การเปลี่ยนไปมองในมุมของคนอื่น เราก็อาจจะพบทางแก้ใหม่ได้。 เช่น ฉันไม่ชอบที่เธอทำ xxx เปลี่ยนเป็น ทำไงเธอถึงไม่รู้สึก YYYหนังสือย้ำว่าการ Reframe นี้มันจะเป็น loop ต้องค่อยคิด ค่อยๆทำไปเรื่อยๆนอกจากนี้หลังสือยังสอนพวก ทำไงเวลาทีมเราไม่อยากจะ reframe ด้วย 5555เป็นหนังสือที่ดีเลยนะ ใครทำงานที่ต้องคอยแก้ไขปัญหา หรือ มีปัญหาแก้ไม่ตก ก็แนะนำให้ลองอ่าน เป็นอีกเล่มที่ผมได้อ่านในปีนี้แล้วชอบ หนังสือจะมีความเป็นคู่มือ （Handbook） มากกว่า How To คือจะลิสเทคนิคต่าง สรุปใจความ มีสอนระดับนึง แต่เน้นให้ tool เพื่อเอาไปใช้ 。。。more
Marc
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This is one of the most useful books I've read so far。It explores the concept of reframing in enough depth that you can use it in almost any situation and it's simple enough so it doesn't get boring。By reading it， you'll learn what's reframing， why it matters and how to do it so you can start using your time to solve the right problems and avoid those that are a waste of energy。I'd recommend it to anyone who has problems to solve， and yes， by that I mean to everyone。 This is one of the most useful books I've read so far。It explores the concept of reframing in enough depth that you can use it in almost any situation and it's simple enough so it doesn't get boring。By reading it， you'll learn what's reframing， why it matters and how to do it so you can start using your time to solve the right problems and avoid those that are a waste of energy。I'd recommend it to anyone who has problems to solve， and yes， by that I mean to everyone。 。。。more
Carmen
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Engaging， informative， hands-on， and funny too。 An excellent guide to improving your problem-solving mindset and skills。
Lana
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Book presents an interesting approach for problem solving。 It can be look as additional complementary approach to lean problem solving。 Before solving a problem - make sure that you understand the problem you are trying to solve and it is a right problem。 Book gives practical guidance to how you use this reframing approach， which is always a plus for any business book。
Rafal Witaszek
，
If you have doubts that mirror can solve slow elevator problem or you feel that too often you invest time solving wrong problems and jumping too fast for the solution - this book is for you。 I bet everyone will find something for his/her problem-solving toolbox。
Scott Wozniak
，
A quote I've always loved （not from this book） is "a problem well defined is a problem half-solved。" This book helps you not just get clear on what your problem is， but explore the many different ways to frame your problem。 For example， you can go deeper into what's really going on （e。g。 narrow in on the most critical detail） or pull out and aim for the problem above/behind your problem （e。g。 you don't need a bridge， you need a way to get across the river）。 This way of thinking is one of the mos A quote I've always loved （not from this book） is "a problem well defined is a problem half-solved。" This book helps you not just get clear on what your problem is， but explore the many different ways to frame your problem。 For example， you can go deeper into what's really going on （e。g。 narrow in on the most critical detail） or pull out and aim for the problem above/behind your problem （e。g。 you don't need a bridge， you need a way to get across the river）。 This way of thinking is one of the most powerful tools to develop， so in that sense this is an important book。 However， I do have to say that this book is brief and sometimes too general/vague in telling you how to do it。 So it's a better "you should" book than a "here's how" book。 That's why I'm giving 4 stars instead of 5。 。。。more
Michael Chieves
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You need this skill set more than you understand I would love for Thomas to provide a required presentation to every senior elected official。 This would give a totally different perspective on I want that rock。
penny shima glanz
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Problem solving often falls into a trap of justifying one specific solution。 In What's Your Problem？ you learn a better method -- how to reframe and find innovative solutions to make better decisions。 The clear examples， straightforward diagrams， and simple steps will help you succeed at reframing。 There are also strategies for working with resistant teams and bringing them onboard。 Figure out how to making decisions among reframing options。 And along the way， tips for creating a reframing probl Problem solving often falls into a trap of justifying one specific solution。 In What's Your Problem？ you learn a better method -- how to reframe and find innovative solutions to make better decisions。 The clear examples， straightforward diagrams， and simple steps will help you succeed at reframing。 There are also strategies for working with resistant teams and bringing them onboard。 Figure out how to making decisions among reframing options。 And along the way， tips for creating a reframing problem solving habit。 Recommended for its simple and approachable method to innovative problem solving。I received an eARC of this title from NetGalley in exchange for a review。 The FTC wants you to know。 。。。more
Avinash
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Thoroughly enjoyed this book。 This book changes the perspective of looking at problems in a different point of view。 I am looking forward to use the framework discovered to my own problems。 It's a must read。 Thoroughly enjoyed this book。 This book changes the perspective of looking at problems in a different point of view。 I am looking forward to use the framework discovered to my own problems。 It's a must read。 。。。more
Elizar Khananaev
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The book provides a different perspective when looking at problems we 're trying to solve。 We're looking at problems within some "frame"， we're usually tending to run to solutions instead of analyzing the problem itself first and understanding the "real" problem we're trying to solve。 The book offers practical tools to look at problems within different frames， to re-frame the problems and to analyze them before actually solving them。 Highly recommended book。 The book provides a different perspective when looking at problems we 're trying to solve。 We're looking at problems within some "frame"， we're usually tending to run to solutions instead of analyzing the problem itself first and understanding the "real" problem we're trying to solve。 The book offers practical tools to look at problems within different frames， to re-frame the problems and to analyze them before actually solving them。 Highly recommended book。 。。。more
Tõnu Vahtra
，
This book is about reframing problems， which in turn is mainly about becoming aware and acknowledging your cognitive fallacies （yes， I'm referring to Kahneman again） and then taking relevant actions to avoid systematic thinking errors。The author proposes a formal steps for problem reframing:*Frame the problem。 What's the problem？ Who's involved？Look outside the frame。 What are we missing？Rethink the goal。 Is there a better goal to pursue？Examine bright spots。 Are there positive exceptions？Look i This book is about reframing problems， which in turn is mainly about becoming aware and acknowledging your cognitive fallacies （yes， I'm referring to Kahneman again） and then taking relevant actions to avoid systematic thinking errors。The author proposes a formal steps for problem reframing:*Frame the problem。 What's the problem？ Who's involved？Look outside the frame。 What are we missing？Rethink the goal。 Is there a better goal to pursue？Examine bright spots。 Are there positive exceptions？Look in the mirror。 What is my role in creating the problem？Take their perspective。 What problem are they trying to solve？*Move forward。 How do we keep momentum？The theory is lighter than more formal problem solving frameworks （K&T was actually briefly mentioned）。 The book probably fits as a reminder to unstuck your thinking when you have looked too linearly at some problems。 Main thing I was not impressed by were the examples of specific problems which at least to me did not feel "grandiose" enough to inspire using the framework （some were actually quite random）。 。。。more
Ignacio Parada
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Es un framework interesante， me hizo bastante sentido。 Hace falta que más gente trate de enfrentar problemas desde distintos ángulos， tanto en el trabajo como en el día a día。
PJ
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Clear & practical。
Niels Philbert
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I have planty og problems - but this book is not one of them。 Rather I am recommending it for its usefulness to everybody tackling complex problems in moden day。 Reframing is a simple tool， that is used too seldomly， which means not a lot of people are good at reframing。 It's like playing the bass; easy to pickup - very hard to to master。 And the answer is practice。The style of writing is engaging and very approachable。 The subject matter is both intuitive - and counterintuitive， so it'll make y I have planty og problems - but this book is not one of them。 Rather I am recommending it for its usefulness to everybody tackling complex problems in moden day。 Reframing is a simple tool， that is used too seldomly， which means not a lot of people are good at reframing。 It's like playing the bass; easy to pickup - very hard to to master。 And the answer is practice。The style of writing is engaging and very approachable。 The subject matter is both intuitive - and counterintuitive， so it'll make you think。 Also about things that you already think you have thought about。 。。。more
Rebecca
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Excellent info。 Highly readable。 Tons of great sources and tangible techniques you can use right now in your personal or professional life。
Frank Calberg
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Takeaways from reading the book:Examples of defining a better problem:- Page 4: Problem: An elevator is too slow。 Solution: Make the elevator faster。 Defining a better problem: Waiting for the elevator is annoying。 Solution: Make the wait feel shorter， for example by putting up mirrors， installing sanitizers and/or playing music。- Page 15: Problem: People don't know that millions of dogs are delivered to dog shelters every year。 Solution: Do more advertising。 Defining a better problem: It is har Takeaways from reading the book:Examples of defining a better problem:- Page 4: Problem: An elevator is too slow。 Solution: Make the elevator faster。 Defining a better problem: Waiting for the elevator is annoying。 Solution: Make the wait feel shorter， for example by putting up mirrors， installing sanitizers and/or playing music。- Page 15: Problem: People don't know that millions of dogs are delivered to dog shelters every year。 Solution: Do more advertising。 Defining a better problem: It is hard to find dogs that can be adopted。 Solution: Improve access to adoptable dogs by making a dog dating app。- Pages 29， 33 and 70: Problem: A person finds it a problem that she / he is not getting promoted。 Redefining the problem: The person is not respected。- Pages 45 and 93: Problem: It is too expensive to drill wells。 Redefining the problem: 1 million people do not have access to clear drinking water。- Page 61: Problem: A teenage girl gets into a shouting match with a teacher。 Solution: Learn to communicate better。 Defining a better problem: The girl is tired and hungry at school。 Alternative solution: Get more sleep and eat breakfast。- Page 77: Problem: A person loves his job but hates his boss。 Solution: Find a new job to escape the horrible boss。 Alternative solution: Find out how to help the horrible boss get a new job。- Page 82: Problem: A couple gets into big discussions about small things such as cleaning。 Solution: They talk about historical explanations such as how they were brought up。 Defining a better problem: One or both persons are tired when they talk about serious topics。 Alternative solution: They do not talk about serious topics after 10 in the evening。- Page 85: Problem: A person's work causes stress。 Then one day， the person gained energy from working。 Another day， the person did not feel affected by stress。 What was different about those two days？- Page 89: Parents， who cannot read or write， do not see the value of educating their children。 Solution: Tell parents education of their children is very important。 Redefining the problem: Teachers do not demonstrate the near-term value of education。 Alternative solution: Teach kids to help their parents with important tasks。- Page 99: Problem: Sofia， a 5 year-old girl， constantly asks her brother to come and watch television with her brother。 That is annoying for her brother。 Redefining the problem: How can Sofia be less lonely？- Page 101: Problem: A mother finds it a problem that her son does not put down his smartphone。 Redefining the problem: Is it possible that the son has difficulty putting down his smartphone because he sees that his mother is having difficulty putting down her own smartphone？Questions to help define a better problem:- Pages 23， 29 and 33: To define a better problem， ask why the problem is a problem for people。 Find details of the problem。- Pages 29 and 33: To what extent is this the right problem？ Are we focusing on the right things？- Pages 29， 33 and 58: What is missing from the current problem definition？- Pages 29， 33 and 70: Is there a better goal？ Why is that goal important for you？ - Pages 29， 33， 53 and 125: Who is involved in the problem？ Who is not involved in the problem？ What are their needs， emotions and opinions？- Pages 29 and 33: What are different people's roles in creating the problem？- Pages 45 and 93: Is a solution "baked into" the problem definition？- Page 45: How clearly is the problem defined？- Page 45: Is there wrong information in the problem definition？- Page 58: Is the problem defined in a way so that it fit tools people know well？ Example: A person has a hammer and defines the problem so he / she can use the hammer to solve the problem。- Page 85: Where is the problem not？ How can we do more of that？- Page 90: Who else has a problem like this？ What can we learn from them？- Page 101: To what extent are you contributing to the problem？- Page 102: How can you define the problem in a way that enables you to do something about it？ Example of problem defined on a level which makes it impossible for people to do anything: "No innovation can happen before the CEO makes innovation a priority。"- Page 163: What can you learn about how people， who work in other industries， have solved the problem？- Page 167: How can you use data to convince people about a problem？- Pages 92 and 130: Describe the problem to customers / users and ask them if they have this problem。- Page 147: Intuition is built from your past。 For that reason intuition is not always a good guide to your future。- Page 152: Make a test / a learning experiment。 - Page 174: Find more reasons for the problem and be open to the idea that there can be many explanations of the problem。 。。。more
The Conch
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This book is for solving problems。 Though the subject is pretty simple， but author points out intricacy about solving problem。 What he means to solve problem is as follows:1。 Framing the problem for e。g。 lift is moving slow2。 Reframing the problem for e。g。 finding better problem for which is lift is moving slow。 It may not be due to any technical fault， but too much crowding during morning or lunch hour。 3。 Moving ahead - solving the problem。 So， as per the author， just jumping at any solution i This book is for solving problems。 Though the subject is pretty simple， but author points out intricacy about solving problem。 What he means to solve problem is as follows:1。 Framing the problem for e。g。 lift is moving slow2。 Reframing the problem for e。g。 finding better problem for which is lift is moving slow。 It may not be due to any technical fault， but too much crowding during morning or lunch hour。 3。 Moving ahead - solving the problem。 So， as per the author， just jumping at any solution is not right way to solve。 The problem has to be analysed， reframed， then its solution must be tested and finally implemented。 The book contains many attractive hand drawings which will increase the joy of reading。 。。。more
Ryan McCormack
，
Recommend for improvement advisors and business consultants。 Many practical tips and memorable examples。 https://www。linkedin。com/posts/rjmcco。。。 Recommend for improvement advisors and business consultants。 Many practical tips and memorable examples。 https://www。linkedin。com/posts/rjmcco。。。 。。。more
Simon Hohenadl
，
Great explanation of problem reframing with a lot of practical insights。Unlike other books， I always had the feeling I missed something of value as soon as my thoughts drifted off while listening。I wondered NLP was not even mentioned， it has a lot of tools for reframing。
Kathy Cowie
，
to be reviewed in the July-August issue of Global Business and Organizational Excellence。
MSubaiei
，
Great book in solving problems！This book illustrates a very useful method in solving problems “Reframing”。 It is full of stories （the elevator is slow） that explain the process steps and how to practice it。
Heather
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I loved this。 Takes you back to basics， communicates ideas well， and has tons of resources。 Probably used about 50 post it notes throughout the whole text。 Have already recommended to my team and leadership。
Greg
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Everybody who deals with problems at work and in life should read this book。 That’s the simplest way to say it。 This means that every human being will benefit by getting hold of ideas in this wonderful piece of business literature。 The book focuses on the concept of reframing。 Most of the time we focus on getting the solutions to every bit of problem we encounter。 However， we rarely stop and think if we had the right problems in the first place。 This book explains in an intelligent， witty， and m Everybody who deals with problems at work and in life should read this book。 That’s the simplest way to say it。 This means that every human being will benefit by getting hold of ideas in this wonderful piece of business literature。 The book focuses on the concept of reframing。 Most of the time we focus on getting the solutions to every bit of problem we encounter。 However， we rarely stop and think if we had the right problems in the first place。 This book explains in an intelligent， witty， and many times funny kind of way the importance of reframing our problem before we even delve in solutions。I found the examples here really interesting。 Sometimes I notice myself in awe with several realizations。 Many times I laugh with not so expected punch line here and there。I really enjoyed the ideas and the way this book is written。 I learned a lot made me realize a lot of things。 。。。more
Meg/gie
，